IE545 TOTAL QUALITY MANAGEMENT
| Course Code: | 5680545 |
| METU Credit (Theoretical-Laboratory hours/week): | 3 (3.00 - 0.00) |
| ECTS Credit: | 8.0 |
| Department: | Industrial Engineering |
| Language of Instruction: | English |
| Level of Study: | Graduate |
| Course Coordinator: | Prof.Dr. SERHAN DURAN |
| Offered Semester: | Fall or Spring Semesters. |
Course Objectives
Course Content
Total quality concept. Total quality management decision. Customer focus. Quality organization. Team formation and problem solving. Policy deployment. Quality through planning. Design and control. Quality standards and award models. Real life applications and cases.
Course Learning Outcomes
Program Outcomes Matrix
| Contribution |
| # | Program Outcomes | No | Yes |
| 1 | Specialize with advanced knowledge in selected areas of Industrial Engineering; such as Production and Operations Management, Supply Chain Management, Business Analytics and Information Systems, Decision Sciences and Operational Research, Quality Management, Human Factors and Ergonomics, and Strategy and Industrial Economics. | | ✔ |
| 2 | Have advanced ability to formulate and solve industrial engineering problems. | | ✔ |
| 3 | Be able to systematically acquire new scientific knowledge to design and improve socio-technical systems. | | ✔ |
| 4 | Be able to conduct scientific research in industrial engineering. | | ✔ |
| 5 | Be able to apply critical reasoning in their professional careers. | | ✔ |
| 6 | Appreciate the academics ethics. | | ✔ |
