IE415 REVENUE MANAGEMENT

Course Code:5680415
METU Credit (Theoretical-Laboratory hours/week):3 (3.00 - 0.00)
ECTS Credit:5.0
Department:Industrial Engineering
Language of Instruction:English
Level of Study:Undergraduate
Course Coordinator:Prof.Dr. ZEYNEP MÜGE AVŞAR
Offered Semester:Fall Semesters.

Course Objectives

At the end of the course, the students will

  • be able to comprehend basics of managing interface with the market,
  • become familiar with the quantitative methods, basic tools and methodologies used to solve the single-resource Revenue Management (RM) problems,
  • become familiar with the quantitative methods, basic tools and methodologies used to solve the multiple-resource (network) Revenue Management (RM) problems.

 


Course Content

Demand management decisions.Quantity-based revenue management, single-resource and multiple-resource capacity control, control mechanisms. Static and dynamic models for single-resource control. Exact and approximate models for multiple-resource control. Static and dynamic overbooking models.


Course Learning Outcomes

Students who pass the course satisfactorily will be able to

  • use market segmentation with differential pricing in demand management,
  • identify the differences and relations between alternative control mechanisms,
  • identify the difference between class-based (independent demand) and choice-based models,
  • identify the trade-offs to be resolved in single-resource RM,
  • develop and analyze mathematical single-resource RM models,
  • identify the optimal policy structure for typical alternative settings,
  • use heuristics  to solve single-resource RM problems,
  • solve network RM problems using approximate mathematical models,
  • determine bid price control,
  • determine (partitioned and nested) seat allocation control.

Program Outcomes Matrix

Contribution
#Program OutcomesNoYes
1An ability to identify, formulate, and solve complex engineering problems by applying principles of engineering, science, and mathematics
2An ability to apply engineering design to produce solutions that meet specified needs with consideration of public health, safety, and welfare, as well as global, cultural, social, environmental, and economic factors
3An ability to communicate effectively with a range of audiences
4An ability to recognize ethical and professional responsibilities in engineering situations and make informed judgments, which must consider the impact of engineering solutions in global, economic, environmental, and societal contexts
5An ability to function effectively on a team whose members together provide leadership, create a collaborative and inclusive environment, establish goals, plan tasks, and meet objectives
6An ability to develop and conduct appropriate experimentation, analyze and interpret data, and use engineering judgment to draw conclusions
7An ability to acquire and apply new knowledge as needed, using appropriate learning strategies
8An ability to design, analyze, operate, and improve integrated systems that produce and/or supply products and/or services in an effective, efficient, sustainable, and socially responsible manner
9An ability to apply critical reason and systems thinking in problem solving and systems design
10An ability to use scientific methods and tools (such as mathematical models, statistical methods and techniques) necessary for industrial engineering practice