BUS362 QUALITY MANAGEMENT
| Course Code: | 3530362 |
| METU Credit (Theoretical-Laboratory hours/week): | 3 (3.00 - 0.00) |
| ECTS Credit: | 6.0 |
| Department: | Business Administration |
| Language of Instruction: | English |
| Level of Study: | Undergraduate |
| Course Coordinator: | |
| Offered Semester: | Fall Semesters. |
Course Objectives
Course Content
Provides a comprehensıve coverage of qualıty management as an important business enabler. Quality theory and global supply chain quality and İnternational Quality Standards. Design of quality and quality services, quality assurance. Tools of quality, statistically based quality improvement, six sigma quality management and tools. Managing learning for quality improvement.