BA2601 OPERATIONS MANAGEMENT
| Course Code: | 3122601 |
| METU Credit (Theoretical-Laboratory hours/week): | 3 (3.00 - 0.00) |
| ECTS Credit: | 6.0 |
| Department: | Business Administration |
| Language of Instruction: | English |
| Level of Study: | Undergraduate |
| Course Coordinator: | Prof.Dr. ÖMER KIRCA |
| Offered Semester: | Fall Semesters. |
Course Objectives
Operations management is the design and management by an organization of all of the activities required to transform input resources into output products and services. The operations manager plans production, schedules work, and controls resources so as to meet the goals of the organization. This course covers the issues underlying the management of operations, and introduces the student to a variety of tools and techniques used by operations managers exploring alternative means of implementing decisions. As such, this course is a survey of some of the major decisions and methods of operations management.
Course Content
This course is an introduction to managerial problems in production and operations; design, planning and control of production and service systems. Topics covered are: Demand Management, Product Design, Process Selection, Job Design and Work Measurement, Capacity Planning, Facility Layout/Location Problems, Aggregate/Master Production Scheduling, Inventory Management, Operations Scheduling, MRP II, JIT and TOC.
Course Learning Outcomes
Upon successful completion of this course, students should be able to:
Course Specific Skills:
- Understand the relevance of operations to all members of the organization and gain a clear understanding of the operations functions in service and manufacturing firms and how it integrates with the overall business.
- Develop the skills to apply specific operational tools and techniques to daily activities of firms.
Discipline Specific Skills:
- Analyze decision problems in operations.
- Develop foundation skills for advanced operations management courses such as supply chain management, project management, services management, etc.
Personal and Key Skills:
- Develop problem solving skills.
- Develop discussion skills.
- Apply knowledge learned to case studies and actual organizations.
Program Outcomes Matrix
| Level of Contribution | |||||
| # | Program Outcomes | 0 | 1 | 2 | 3 |
| 1 | They attain advanced level of knowledge in the functional areas of business administration such as strategic management, marketing, accounting, finance, organization management, human resources, and operations management. | ✔ | |||
| 2 | They are capable of identifying and analyzing legal, environmental and social factors, which influence the basic functional areas of the business administration. | ✔ | |||
| 3 | They understand and implement rational, systematic and scientific approaches effectively in problem solving and decision-making processes. | ✔ | |||
| 4 | They are capable of applying, analyzing, synthesizing and evaluating the knowledge they have in diverse fields efficiently | ✔ | |||
| 5 | They are capable of transferring information by using efficient verbal and written communication techniques. | ✔ | |||
| 6 | They are capable of performing professional communication effectively also in English. | ✔ | |||
| 7 | They know the methods of performing efficient teamwork. | ✔ | |||
| 8 | They are capable of following the contemporary techniques, scientific and technological developments in their fields and are able to conduct research and studies in order to develop their business administration related knowledge, skills, and competences. | ✔ | |||
| 9 | They are knowledgeable in the areas of professional ethics and responsibility. | ✔ | |||
| 10 | They are capable of utilizing their knowledge and skills efficiently in global and multicultural contexts. | ✔ | |||
| 11 | They are knowledgeable in the issues of environment, social responsibility, social justice, quality and cultural values | ✔ | |||
| 12 | They have a creative, innovative and critical perspective. | ✔ | |||
0: No Contribution 1: Little Contribution 2: Partial Contribution 3: Full Contribution